Data Deletion Instructions

Last updated: 14 November 2026

1. Introduction

At Ceiba Green Solutions, we take data privacy seriously. This page outlines the steps to request the deletion of your personal data from our app, Recycle Pay. Please follow the instructions below to initiate the data deletion process.

2. How to Request Data Deletion

We understand that circumstances may change, and you may choose to delete your Recycle Pay account. To initiate the deletion process, please follow the steps below:

1. Log in to your Recycle Pay account.
2. Navigate to the “Profile” section.
3. Click on “Edit Profile”.
4. Select the “Delete Account” option.

Irreversible Action: Upon selecting the “Delete Account” option, you will receive a confirmation alert. Please confirm to proceed with the deletion of your account details. This action is irreversible and will result in the permanent removal of all associated data.

3. Important Information

• Processing Time: Please allow 3 to 4 business days for us to process your data deletion request.
• Exceptions: Certain data may be retained for legal or business reasons even after your request for deletion. We will inform you if any exceptions apply.

4. Contact Us

If you encounter any issues or have questions regarding the data deletion process, please contact our customer support team:

• Email: [email protected]
• Phone: +91 7655892808

5. Additional Information

For more information about how we collect, use, and protect your data, please refer to our Privacy Policy.

Thank you for choosing Recycle Pay by Ceiba Green Solutions.