Privacy Policy

Last updated: 14 November 2026

1. Introduction

Welcome to RecyclePay! This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information when you use our mobile application (“RecyclePay”). By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1. Personal Information

When you use our RecyclePay app, we may collect personal information that you provide, such as your name, email address, phone number, and payment information for transaction purposes.

2.2. User-Generated Content

We may collect information and content you submit or post on the RecyclePay App, such as photos of recyclables, comments, and reviews.

2.3. Device Information

We automatically collect certain information about your device, including your IP address, device type, operating system, and unique device identifiers.

2.4. Location Information

With your consent, we may collect location information to provide services like pickup scheduling and doorstep dry waste collection.

3. How We Use Your Information

We use the collected information for the following purposes:

• To facilitate and process transactions for the sale of recyclables.
• To provide customer support and respond to your inquiries.
• To improve and enhance the App’s features and user experience.
• To communicate with you about the App, updates, promotions, and other relevant information.
• To comply with legal requirements and protect our rights and interests.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service providers and partners necessary for the operation of the App.
• Legal authorities when required by law, or to protect our rights or safety.
• With your explicit consent, we may share information with other users for community or social features.

5. Your Choices

You have the following choices regarding your personal information:

• You can access, review, and update your personal information in your account settings.
• You can opt-out of marketing communications by following the instructions in the communications.
• You can withdraw your consent to location sharing at any time through your device settings.

6. Data Security

We take data security seriously and employ reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our App is not intended for use by children under the age of 13. If you believe a child has provided us with personal information, please contact us, and we will promptly remove it.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of such changes in the App. Your continued use of the App after any changes to this Privacy Policy signifies your acceptance of the changes.

9. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer at: [email protected]